Our thoughts and prayers are with you and your loved ones during these uncertain times. We continue to monitor the Covid-19 situation closely and wanted to take a moment to summarize some of the things we are doing to keep you mobile and safe. As a small independent company we will do everything we can to keep our customers safe and also stay in business.
Serving our Customers
If you would like to have your car serviced we have some great options for you either in our building or remotely. You can book appointments and explain the service you require by telephone 204-775-2277, email firstname.lastname@example.org , texting 431-302-3655 or through Facebook.
IF YOU DO NOT WISH TO ENTER the building you may call, text or email us when you arrive. During business hours you can then leave the car at our front door with the keys in it. It will be monitored and secured immediately. After business hours you may drop the keys through the mail slot beside the large overhead door. When the car is ready for pickup you can pay by credit card over the phone and we will have the car waiting, at a prearranged time, at our front door with the keys in it. The door handles, steering wheel, shift lever and dash board will be sanitized after it is parked outside. If you prefer to come into the office our area is quite spacious and we will be able to provide with you appropriate social distance. There is a waiting area if necessary but we would suggest a walk or alternate arrangements.
Supporting our Employees
We’ve also been working to keep our employees as safe as possible. As an essential service provider, we realize that we must also continue to be there to help keep our customers on the road. We have established a support structure for our employees to ensure they can follow public health guidance or stay at home for their families if the need arises. This includes social distancing, wearing gloves, sanitizing their work area, sanitizing the car before and after they work on it, flexible work schedules and steps to maintain income for our hourly employees.
I am inspired as I see communities, our nation and the world coming together to fight this pandemic. Our team is part of your community and we are dedicated to supporting you all through this unprecedented time. Please stay safe, support us and know that you can count on Canada Auto.